Lettings Administrator

As a result of an internal promotion we are now looking for another Lettings Administrator to join our fantastic team.

Job Type: Full-time (8.30am to 5pm Monday to Thursday and 8.30am to 4pm on Fridays). Office Based during initial training period with the possibility of Hybrid working in the future.

Location: Central Edinburgh (EH6 5NP)

Company: We are a well-established and award-winning Firm of Chartered Surveyors offering bespoke investment and property management services to landlords and investors.

You’ll be responsible for supporting our Lettings team and will report to our Lettings Manager. All our staff are Individual members of ARLA and you will be supported to join this professional body. Your primary responsibility will be to ensure all our tenants and potential tenants enjoy excellent customer service.

Job Role

• answering phones
• advertising properties
• booking viewings / managing applications / reference checks
• issuing / returning property keys
• scheduling appointments / utility changeovers etc
• carry out viewings as required
• support other members of the team as required

Required

• Full driving licence
• Excellent verbal and written communication skills
• Skilled in Excel / IT
• Attention to detail

Desired

• Some industry experience (ARLA / Letwise) would be beneficial but not essential

If you are interested in this role please apply using the button below and also include a covering letter illustrating exactly why you are the best person for this role and how you fit in with our Core Focus and Values as set out below.

Core Focus

Our Core Focus is on providing:

• Excellent service delivered efficiently and honestly
• The best letting experience in Edinburgh for both tenants and landlords

Core Values

Our Core Values are based on our existing employees who’ve already helped us establish one of Edinburgh’s fastest growing and most respected letting agencies.

• Empowered - knowledgeable, well trained & responsible
• Brave - self driven & problem solving
• Focused - complete tasks & deliver results
• Open - admit mistakes & seek help
• Helpful - offer help, team player

Benefits include: 32 days annual leave, Life Insurance and Company Pension

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme