Assertive Outreach Worker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Assertive Outreach Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Gloucester

Additional information: 

• Valid driver's license and access to a car for business purposes
• Participation in an outreach rota which includes early mornings, evenings and weekends. 

The Role:

Are you passionate about supporting people to rebuild their lives? As an Assertive Outreach Worker, you'll play a vital role in helping individuals experiencing rough sleeping find a sustainable path off the streets.

Based in our Gloucester office, you’ll travel across the county, working directly with those in need. This role requires resilience, problem-solving, and a proactive mindset to navigate challenges and create long-term, positive change.

You’ll be part of a dedicated team, delivering compassionate and assertive support while working closely with partner agencies to ensure individuals receive the help they need. If you're ready to make a real impact, we’d love to hear from you!

Responsibilities include: 

• Identify and build relationships with people who are rough sleeping in Gloucestershire, using outreach sessions and regular visits to agencies/venues visited by people who are rough sleeping. 
• Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs. 
• Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation. 
• Undertake rostered outreach sessions including early morning, evenings and weekends.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements: 

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.