Business Development Manager

Donelan Property Maintenance is a trusted name in property maintenance. Known for providing high-quality, reliable services across the North West. We pride ourselves on our commitment to maintaining and enhancing properties, ensuring that our clients receive top-notch support tailored to their specific needs. To support our continued growth, we’re looking for a dedicated Business Development Manager to join our team.

Role Overview

As a Business Development Manager, you’ll play a vital role in ensuring our clients’ properties are well-maintained, providing accurate job estimates, and driving business growth. This is a diverse role requiring strong organisational skills, an eye for detail, and an enthusiasm for client relations and business development. If you enjoy a mix of project coordination, cost estimation and client-focused business expansion, this role could be a perfect fit for you.

Key Responsibilities:

• Maintenance Coordination: Oversee property maintenance operations, including scheduling, coordinating with tradespeople and managing service requests to ensure timely completion.
  Estimating: Prepare accurate cost estimates for maintenance, repairs, and refurbishments by assessing property needs, sourcing quotes and calculating resources required.
• Business Development: Identify and pursue new business opportunities, build relationships with potential clients and promote Donelan Property’s services.
  Client Communication: Act as the main point of contact for clients, providing updates, managing expectations and ensuring high levels of client satisfaction.
• Supplier and Contractor Management: Liaise with and manage contractors and suppliers, negotiating rates, monitoring performance and ensuring service standards are met.
• Budgeting and Cost Control: Track and manage project budgets, ensuring efficient use of resources and alignment with client and company expectations.
• Reporting and Documentation: Maintain clear records of all maintenance activities, estimates and business development efforts, providing regular reports to management.

Key Skills and Experience:

• Proven experience in property maintenance, estimating, or related fields
  Strong understanding of property repair, and maintenance processes
• Excellent organisational and time management skills, with an ability to manage multiple projects simultaneously
• Strong communication and interpersonal skills, capable of building rapport with clients and team members alike
• Proficiency in estimating tools, Microsoft Office, CRM, and Job Management software
• Knowledge of health and safety regulations in property maintenance is highly desirable
• Ability to work independently and as part of a team, demonstrating initiative and reliability

What We Offer:

From the start

• No micro-management
• Supportive and forward-thinking work environment
• Ongoing training & development
• Opportunities for career progression within a growing company
• 25 days holiday, plus public holidays
• Paid lunch break
• Appraisal Scheme
• Monthly Staff socials
• Seasonal parties
• Flexible working
• Pension Scheme
• Charity support

After 6 Months

• Excellent prospects for career advancement
• Cycle to work scheme
• Birthday day off
• 18 hours annual self-care

After 1 Year

• Life & Critical illness cover
• Personal health insurance
• Wellbeing allowance
• Gym membership

After 5 Years

• Additional holiday entitlement\
• Dependant healthcare cover
• Increased employer pension contribution

Job Types: Full-time, Permanent

Benefits:

• Company events
• Cycle to work scheme

Schedule: Monday to Friday

Experience: Property Maintenance: 5 years (required)

Licence/Certification: Driving Licence (preferred)