Administrator

Second Step is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs.  Our vision is that we believe in a world where everyone affected by their mental health can create a positive future.  We promote mental health and wellbeing by supporting people and communities to build brighter futures.

We have an exciting opportunity for a motivated full time Administrator to join our dynamic team in Inner City and East Bristol to work in an integrated way with our partners in the Mental health and wellbeing Integrated Network Team (MINT) who support clients with moderate to high enduring mental health difficulties to find coping strategies personally and within their community. You will provide essential administrative support to the MINT Hub while contributing to the overall efficiency of the Hub.

About the role
Why not join our team to support clients on their recovery journey by:

• building strong relationships with MINT colleagues
• providing administrative assistance to MINT, working closely with the MINT Manager being organised and methodical in your approach
• maintaining diaries and arranging meetings, taking minutes and keeping appropriate records
• using a range of computer programmes to produce emails, letters, documents, spreadsheets, graphs and reports
• championing the voice of voluntary sector organisations into MINT
  being part of a revolutionary new way of providing support to people struggling with their mental health and wellbeing 

Based at the Inner City & East Bristol MINT Hub at 97 to 107 Wilder Street, St. Pauls, Bristol BS2 8QU you will work as part of a multi-professional team with representatives from PCLS, Adult Social Care, AWP and other VCSE organisations, in order to complete support conversations and interventions with clients referred into the MINT hub. You will also attend Multi-Disciplinary Discussions (MDDs) within the Hub to discuss referrals following a support conversation.

About you

You will:

• be passionate about improving the lived experience and health of people using mental health services..
• be a good communicator, with experience of working as part of a busy and dynamic team, liaising with partners, and contributing to the delivery of this valuable service.
• have proven administrative skills, dealing with multiple tasks and deadlines
• be able to take accurate meeting minutes and distribute them via email to large groups
• be confident in working independently from GP surgeries within the community, when required.
• be operationally line managed by the MINT Team Manager with input and support from the Second Step Partnership Manager/Senior

What we offer

• to be part of a friendly team
• an in-depth induction to Second Step and MINT with all the relevant training and support you need to do your job well
• monthly one-to-one sessions with your MINT line manager
• monthly group support with your Second Step colleagues
• monthly group reflective practice with your Second Step colleagues
• 26 days annual leave plus 8 bank holidays (pro rata for part-time working). 
• An additional day’s holiday is granted to all staff after 1, 2, 3, 4 and 5 full years’ service, subject to a maximum of 5 working days.

Second Step will contribute 6% of gross basic salary into the scheme if you contribute at least 3% of gross basic salary.
Access to our Employee Assistance Programme who can provide you with confidential support and advice around a number of things including finances, personal issues.

Salary: £23,088 per annum

Hours: 37 hours per week

Contract: Permanent

Closing Date: Sunday 26 January 2025