Customer Compliance Officer
Company
Location
Preston
Employment Hours
Full Time
Employment Type
Permanent
Salary
Competitive
Job Highlights
- Join one of Europe’s leading food processing companies as a Stores Person, working within the Engineering and Maintenance department to drive efficiency and support material control.
- We’re seeking a proactive and organised individual with strong communication skills, the ability to work independently and as part of a team, and a flexible approach to work.
- In return, we offer a permanent full-time role (Mon-Fri, 8am-5pm), the chance to develop within a well-established team, and opportunities to contribute to process improvements and high standards of service.
Job Requirements/Description
Overview
Join Dunbia, one of Europe's leading suppliers of top-quality beef and lamb products, as a Customer Compliance Officer at our Preston site. We are passionate about supporting farmers and the rural economy while ensuring our products meet the highest quality standards. If you are detail-oriented and proactive, this role offers a fantastic opportunity to contribute to our success in the food processing industry.
- Competitive salary
- 31 days holiday including 8 Bank Holidays
- Excellent opportunities for career progression across our UK sites
Responsibilities
The Role:
As a Customer Compliance Officer, you will:
- Investigate and manage product quality complaints, ensuring prompt resolution.
- Conduct regular store visits to ensure compliance with customer specifications.
- Lead internal consistency panels to maintain product quality.
- Maintain the Authenticate tracking system for raw material traceability.
- Oversee Brandbank management, ensuring accurate product specifications.
- Collaborate with cross-functional teams to resolve quality concerns.
Qualifications
The Candidate:
As a Customer Compliance Officer, you should have:
- Proven experience in product quality management, ideally within the food industry.
- Strong understanding of food safety standards and regulatory requirements.
- Familiarity with Authenticate or similar tracking systems.
- Experience managing Brandbank or similar databases.
- Excellent attention to detail and problem-solving skills.
- Strong communication and collaboration abilities.
- Proficiency in Microsoft Office, including Excel.
The Package:
- Competitive salary
- Death in Service Scheme
- Nest pension
- Seasonal Meat Gifts
- Subsidised Canteen
- Site Engagement Activities
- 31 days holiday inc 8 days Bank Holidays
- Excellent opportunities for progression within the business across a variety of departments at our UK sites.
INDMP